All patients are seen by appointment only. Please arrive at your appointment on time. If you need to cancel your appointment, please inform us at least 24-48 hours. Emergency cases are often prioritized, followed by patients with previously scheduled appointments. In most cases, we try to arrange emergency appointments to be seen early in the morning. At times, patients must be left at NOVA Cat Clinic for further examination, diagnosis, and treatment.
We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Debit Cards and cash. We no longer accept personal checks.
Patient Arrival Policy
For the safety of your cat and the clinic cats, we request that all cats must be presented in an appropriate cat carrier or on a leash.